Terms and Conditions

Terms & Conditions

Welcome to Maison Elvorain. These Terms & Conditions govern your use of our website and the purchase of products from our store. By visiting our site or placing an order, you agree to be bound by these terms.

1. General

Throughout the site, the terms “we,” “us,” and “our” refer to Maison Elvorain. By accessing our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our website.

3. Product Information

We make every effort to display our products, colors, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of any color will be completely accurate.

All products are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities offered.

4. Pricing & Payment

All prices shown on our website are listed in CAD unless otherwise stated. Prices are subject to change without notice.

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or an error in pricing or product information. In such cases, we may contact you using the details provided at checkout.

Payments are processed securely through approved payment providers available at checkout.

5. Orders

Once you place an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order. We reserve the right to accept or decline any order for any reason.

If we are unable to fulfill your order, we will notify you and issue a refund where applicable.

6. Shipping

We aim to process and dispatch orders within the timeframes stated in our Shipping Policy. Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.

Maison Elvorain is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.

7. Returns & Refunds

Please refer to our Return Policy for information on returns, exchanges, and refunds. Returned items must meet the conditions stated in that policy to be eligible.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and design elements, is the property of Maison Elvorain and may not be copied, reproduced, distributed, or used without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Maison Elvorain shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms & Conditions, please contact us at:

Email: info@maisonelvorain.com